This Privacy Policy explains what personal information Trulink.io ("we", "us" or "our") collects when you visit trulink.io, contact us or work with us, how we use it and the choices you have. We keep it simple: we only collect what we need to answer you and deliver our work, and we never sell your information.
Information you give us. When you fill in our contact form or request a free AI visibility check, we collect your name, email address, phone number (if you choose to give it), the subject you select and your message. If you become a client, we also collect the business details we need for your project, such as your website, Google Business Profile access, service areas and billing contact.
Information collected automatically. Like most websites, our site and the services it uses collect basic technical information when you visit, such as your IP address, browser type, device type, approximate location (country or region), the pages you view and how you arrived at our site.
Payment information. We accept payments through PayPal and Wise. Your card or bank details are handled by those providers and are never stored on our website or by us.
We do not sell or rent your personal information, and we do not use it for any purpose that is unrelated to the reasons above.
Our website uses cookies and similar technologies. When you first visit, a cookie notice lets you accept them. The main tools we use are:
You can block or delete cookies in your browser settings. Some parts of the site, such as the contact form, may not work properly without them.
We only share personal information with trusted service providers who help us run our business, and only as much as they need. These include our website host, email provider, Cloudflare, Google, LinkedIn, PayPal and Wise. Each of them handles your information under its own privacy policy.
We may also share information if the law requires it, or to protect our rights, our clients or the public.
We keep enquiry messages for as long as we need them to respond and follow up, and usually no longer than two years if you do not become a client. For clients, we keep project and billing records for as long as needed to deliver the work and meet our legal and tax obligations.
Our website uses a secure HTTPS connection, and we limit access to client information to the people who need it to do the work. No method of storing or sending data online is completely secure, but we take reasonable steps to keep your information safe.
You can ask us at any time to:
Depending on where you live, such as certain US states or the European Union, you may have additional rights under local privacy laws. To make any request, email us at support@trulink.io. We will reply within 30 days.
Our website and services are for businesses. They are not aimed at children under 13, and we do not knowingly collect information from children.
Our website may link to other sites, such as our blog sources, Upwork or social media. We are not responsible for how those sites handle your information, so please check their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page.
If you have any questions about this Privacy Policy or how we handle your information, email us at support@trulink.io or use our contact form.
Email us and we will reply within 30 days, usually much sooner.
support@trulink.io Read our Terms and Conditions